Installation, activation, and modeling support for Chute Maven Classic.
For help with the current Windows release, email support@mavensoftware.ai or call +1-305-450-1295.
System requirements
Windows 10 or Windows 11 with .NET Framework 4.7.2 or newer. Use an OpenGL-capable graphics card and enough disk space for model outputs and videos.
Licensing and billing
Licensing and access are coordinated through Maven Software support. Existing subscribers can still manage billing through the customer portal.
Activation help
Use your Maven Software license key inside the desktop application. Contact support for activation resets or legacy license questions.
Modeling workflow
Support covers installation, activation, AutoCAD DXF setup, material-flow modeling workflow, and practical transfer-point guidance.
Downloads
Install the current Classic Windows package and access the manual and sample DXF from the downloads page.
Subscription portal
Existing subscribers can use a license key to open the Stripe Billing Portal for payment method and subscription management.
AutoCAD and DXF guidance
Chute Maven Classic reads DXF geometry from AutoCAD. Different layers identify separate items and group them together. Reserved layer identifiers include Belt, Pulley, and Injection.
The program recognizes common 3D surfaces and uses the belt and pulley information to define velocity behavior during setup.
Technical papers
Published papers on transfer station analysis and DEM modeling remain available in the resource library.